These general terms and conditions (“Terms and Conditions”) regulate the rights and obligations of you, as buyers, and us, as sellers, within the framework of contractual relations concluded through the E-shop on the website www.lacoo.sk.

All information about the processing of your personal data is contained in the principles of processing personal data, which can be found here www.lacoo.sk/gdpr-cookies.

As you surely know, we primarily communicate remotely. Therefore, it also applies to our Agreement that means of remote communication are used, which allow us to come to an agreement without the physical presence of us and you.

If any part of the Terms and Conditions contradicts what we have jointly agreed upon in the process of your purchase on Our E-shop, this particular agreement will take precedence over these Terms and Conditions.

Annex no. 1 – Claim form

Addressee: Dominik Lacko LACOO.

Claim application

Degree name and surname:
Home address:
E-mail adress:
Order and invoice number:
Order date:
Date of receipt of goods:
The goods that are being complained about (name and code):
Description and scope of product defects:
As a customer of the seller, I demand that my complaint be dealt with in the following way:
I wish to return the money to a bank account (IBAN)/in another way

Attachments:

Date:

Signature:

Annex no. 2 – Form for withdrawing from the contract

Addressee: Dominik Lacko LACOO

I hereby declare that in accordance with Act No. 102/2014 Coll. on consumer protection during the sale of goods or provision of services based on a contract concluded at a distance or a contract concluded outside the seller’s premises and on the amendment of certain laws as amended (hereinafter referred to as the “Act on Consumer Protection in Distance Selling”), I withdraw from the Agreement:

Degree name and surname:
Address:
E-mail adress:
Order and invoice number:
Order date:
Date of receipt of goods:
The goods I am returning (name and code):
Reason for return:
Method for returning received funds:
I wish to return the money to a bank account (IBAN)/in another way:

Notice for the consumer: According to § 10 par. 4 of the Act on Consumer Protection in Distance Selling authorized to demand from the consumer reimbursement of the reduction in the value of the goods, which arose as a result of such handling of the goods, which is beyond the scope of the handling necessary to determine the characteristics and functionality of the goods.

Date:

Signature: